Pricing @ Arpia Platform

Arpia Credits

At ARPIA we believe in adding value into your organization, for this we have design a credit consumption system that is clear and focused in a pricing based on value generation.

Credits are consumed based on items and value units. The following page explains this items and their credit costs. The group of items are:

Credits are the currency used for usage-based billing in ARPIA Data Cloud. The type of credit is managed by

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Credit Hard Limit

Hard limits are avialble per workarea so you can set a VUs hardlimit and the platform will limit the creation of more VU items once the hard limit is reached.

Arpia Value Units (VUs)

If your account is set to be billed with VUs (Value Units) then this table applies. Value Units is the default way for billing our platform value into your organization in a transparent and balanced method on charging only if value is delivered by our Platform. You may analize in the workarea usage page information on how Value is been generated where and costs for each area.

Arpia Value Units is a innovative way on measuring the value that the platform generates into the organization in a time frame. Its calculated by the resources and features used in workareas. The following table shows the VU price for each item.

For DataApps the Value Units area assign by type of screens or widgets used in the application, based on the following table:

If there is a feature not listed in this table its cost is 0 VUs.

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VUs Billing Process & Hard limits

The billing process of VUs is as follows: every day the platform generates a usage of each feature and saves the VUs used for that day. For the credit consumption process the system calculates the average usage within the time frame (month) of VUs and applies credit costs. This way if you decrease or increase the features used your billing will be reflected since the day you apply the changes.

VUs Credit Price

All resources used to generate value into your organization using Arpia Platform has a value in credits. Your workarea will be charged by usage of this resources per month.

VUs usage and billing information is well documented in your workarea usage page. Hard limits can be set for limiting VUs overflow for controlling fixed billing costs.

Computing Hours @ Arpia Cloud

If your plan is billed by Usage Computing Credits then the following conversion table outlines the costs in credits for computing usage when applies.

Computing hours are calculated by usage in the platform and its components. Usage credits dashboard available for clear insights.

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Computing Hour does not apply if your account is billed by Value Units. Computing credits can't be controlled and best for scenarios where customer prefer this model rather than fixed Value Units Billing.

GPU, Storage, AI LLM & Other Components

The following section describes the pricing and credit costs for components that are part of the offering of Arpia Platform Cloud Services.

GPU Droplets

When you need to use GPU and other special components for your organization value objetives, you can add them thru customer support chat or account executive and this items will be charged as follows.

LLMs Core Models @ Arpia Cloud

Arpia provides core llm models from most providers, if customer configures its own workarea models then no tokens are charged and usage is limited to the computing hours. If AI is used and no token provided Arpia uses its own global shared tokens for user simplicity and are billed by token usage.

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BYM (Bring your own model)

When users adds its own models to Arpia Work area there will be no charge done for LLM usage using that BYM Model.

Storage @ Arpia Cloud

The following conversion table outlines the costs in credits for storage usage when applies. We have two options for storage: Shared and Dedicated.

Shared Storage

This storage is multi-tenants for organizations that are not on a Tier plan. Its fully isolated but the resources are shared between tenants.

Dedicated Storage

On Tier plans our enterprise customers can opt for dedicated resources. Please use the following table for calculating your dedicated infraestructure. For HA setups please add +1 node for each existing node.

The storage of each node will be charged using the pricing table for Shared Storage.

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For accounts in Tier Contracts you may be entitle to extra discounts in Computing and AI Computing Credits, please refer to your Account Manager.

Credit Billing Policy & Terms

To ensure clarity in billing, the following policies apply:

1. Credit Rollover:
   • Annual plans only. If you consume fewer credits than purchased, they roll over to the next billing period. Monthly plans do not allow rollovers.
2. Credit Refunds:
   • There are no refunds as credits are billed by usage of a past period. Adjustments may apply if consumption whas generated by system error.
3. On the 5th of each month, the billing system generates and sends invoices of credits based on the previous month's usage.
4. Customers can pay their invoices securely thru credit card powered by Stripe.
5. Customers that have more than 2 invoices overdue can experience service interruption.
6. If Customers have a prepaid amount it will be added to the customer account and recurring usage billing will be deducted from this prepaid balance.

Account Billing & Usage Support

For assistance, contact billing support via the Support Chat on the ARPIA Web Platform, accessible through the main menu: